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Shipping Info

All North American Shipping Rates are Calculated at the checkout screen

Shipping Policy

All orders take 1 to 3 business days to process before being shipped out. (During the holiday season it may be extended) 

We are not responsible for and are excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays.

OVERSEAS SHIPPING

Any order placed International (outside of domestic United States) is subject to the US Shipping Rate plus any applicable international shipping rates that will be billed separately before shipment.

Please contact us for international shipping!

 

TAXES AND DUTIES 

All applicable custom fees, taxes and duties are the sole responsibility of the customer.  Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.  Note, in rare occasions custom agents may delay delivery of some packages.

 

Refused Packages 

All Refused Packages are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS

 

Undeliverable Packages 

All Undeliverable packages that are not reshipped (After the customer pays for reshipment) are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS

 

Delivered Packages

All packages marked as delivered by USPS, FedEx, or UPS are at the liability of the customer. Customers must be present or make accommodations when packages are being delivered. We are not responsible for any lost packages once the item (in the tracking) has been marked as delivered. 

 

Overnight Packages

Orders placed on Friday for Overnight are not guaranteed for Saturday Delivery (Customer must contact us to pay for additional Saturday Delivery). Overnight orders placed on Saturday will be shipped out the following business day. It is the customers responsibility to be available for the package, should USPS, UPS, or FedEx feel the package is unsafe to leave at the delivery location your package may be delayed. 

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